I don’t mean to pick on McDonald’s. Insert any other large retail business where customer satisfaction massively trumps every other consideration of the relationship between employee and customer. Telemedicine companies have exploded the past few years. I suspect a lot of my readers have already seen this, but just in case not,...
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Do you ever go to a website to see the satisfaction score your doctor or hospital is getting? If their score is below 4.5 would you stop seeing them? Some pundits expect patients to check out websites with quality ratings such as www.healthgrades.com and www.drscore.com to help them shop for doctors...
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